1. Personal Information of VZ Real Estate clients will be lawfully and fairly collected only in respect of business relationships with clients and will be collected directly from clients or from persons authorised by clients to supply such information.
2. Personal Information will not include sensitive information such as information relating to health unless this is necessary for provision of a specific service by VZ Real Estate.
3. Personal Information of clients of VZ Real Estate will be lawfully and fairly collected by VZ Real Estate for inclusion on its records and mailing list and cross-checking to update information.
4. Personal Information will be used for the following purposes:
- recommendations as to products or services;
- fulfilment of legal obligations and compliance with the law;
- responses to product, service, or information requests;
- processing of applications;
- identification of products and services that may benefit clients;
- contacting clients regarding products and services;
- administering and managing real estate and all real estate transactions;
- general administration and management of all products and services provided by VZ Real Estate including sales, market and rental information;
- communicating including sending newsletters.
5. VZ Real Estate will take reasonable precautions to ensure Personal Information so collected is:-
- accurate, complete and up-to-date;
- stored in a secure computer database and protected from misuse, theft or loss;
- not disclosed, without the consent of clients for whom Personal Information is held, other than to the extent necessary for the above purposes and other than to contractors, auditors and legal and accounting firms for whom personal information is used in respect of business transactions on behalf of clients.
6. VZ Real Estate will provide access to any client of details of Personal Information held on behalf of that client.
7. Clients dealing with VZ Real Estate are not obliged to disclose Personal Information.
8. Clients may at any stage opt out of receiving direct marketing or newsletters from VZ Real Estate. Notice of that entitlement will be given by VZ Real Estate to all such clients each time direct marketing is used.
9. VZ Real Estate will impose no charge on administering requests regarding Personal Information received from clients for whom such Personal Information is held.